Terms & Refunds
Service terms and usage
Thank you for choosing D PLUG GH. By using our services, you agree to the terms below. We are committed to fast digital delivery and clear communication for every order.
Delivery
We deliver data bundles, vouchers, and selected digital products instantly after payment confirmation. In rare cases, the delivery may be delayed due to network issues, queued orders, or provider-side processing, and we will support you promptly when that happens.
Order accuracy
Customers must provide the correct phone number or delivery details when placing an order. D PLUG GH is not responsible for failed delivery caused by incorrect information entered by the customer.
Payment
All transactions are processed securely through Paystack. Once the payment has been confirmed, the order proceeds according to the selected service and plan. We do not store full card details on our website.
Refunds
Refunds are typically issued for failed transactions, duplicate charges, or orders that cannot be processed after confirmation. To request a refund, contact support with your Paystack reference, order details, and the issue encountered.
Support
For any delivery issue, payment concern, or refund request, contact us via WhatsApp or phone. We aim to respond promptly and resolve issues as quickly as possible.
Contact
Phone/WhatsApp: 0532714571